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calendar_penAppointments may be made either:

  • in person
  • by telephoning the practice
  • online – via the link at the top of this page. You will need to ask reception for an on-line booking user name and password.

You will be asked the reason for your appointment. This is to enable us to make your appointment with the most suitable Clinician, for example, blood pressure checks and smears are undertaken by the practice nurses.

Urgent / Same Day Appointments

Please contact the practice to book an appointment for the same day.

Please note that between 08:00 and 09:00 the practice receives a high volume of calls. If your call does not relate to an appointment, you may wish to avoid this time to make your call.

Please note that for urgent appointments you will be seen by ANY available doctor. Every effort will be made for you to be seen by the doctor of your choice but this is not always possible.

Routine Appointments

Routine appointments may be made in advance (maximum 6 weeks) which will enable us to offer you an appointment at a time that is convenient for you.

Non-Urgent Appointments

If your condition is non-urgent, you can expect to see a Clinician within 5 working days, though you may have to wait longer if you want to see a particular GP.  If you don’t need an appointment within 5 working days, you have the option to book up to 6 weeks in advance if this is more convenient.

Minor Illness Clinic

Appointments are available with our minor illness nurse every day Monday to Friday.

The benefits of using the Minor Illness Clinic are:

  • You can obtain the quick treatment of conditions you have had for a short time (less than a week) or if your asthma or bronchitis is worsening.
  • You can obtain appropriate medical attention for your Minor Illness.
  • More appointments are made available for patients with serious conditions that need to be seen by a doctor.

Click here for our minor illness leaflet

When you ask for an appointment kindly mention to the receptionist that you would like to be seen in the minor illness clinic but kindly give the reason why you would like to be seen so that we can check that it is appropriate for you.

Telephone Consultations

Patients can request to have a telephone consultation with the doctor. This can be useful, particularly for follow up consultations. Kindly inform the receptionist of the reason for your request and it may be possible to ask for a telephone consultation with a particular doctor.

By using the telephone consultation service you may benefit by making fewer journeys to the practice.

Patients aged 40-74 years

Patients aged 40-74 years will be invited for an assessment on an annual basis. If any of these patients are housebound arrangements will be made for a medical examination or enquiries that appear to be appropriate in the circumstances.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can cancel in person, by telephone, fax or online - the relevant numbers can be found on our contact page. Please note you cannot use the online system to cancel hospital appointments.

If you are late for an appointment because of circumstances beyond your control then we will try our best to see you, but please be aware that you may be offered an appointment on another day.

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